How can I contact customer support?

You can reach us by phone at 0481 699 107, send an email to support@massfabrications.com, use the Customer Support link in the footer (https://massfabrications.com/pages/contact), or chat with us live via the chat box on the bottom right of your screen. We’re here to help!

How can I get instant answers to my questions?

Simply type your question or keywords into the question box on our Customer Support page (https://massfabrications.com/pages/contact). Suggested answers and helpful articles will appear instantly to help you find the information you need quickly.

Can I return or exchange a product?

Yes, returns are accepted within 30 days. See our full refund policy for details (https://massfabrications.com/policies/refund-policy).

How can I request a refund?

The quickest way to request a refund is to fill out our refund form (https://massfabrications.com/pages/refund-request). Alternatively, you can contact us by phone at 0481 699 107 or email support@massfabrications.com for assistance.

What delivery options are available?

We offer two delivery options: standard shipping, which usually takes 7–14 business days, and express shipping, which typically arrives within 3–7 business days. Delivery times may vary depending on your location.

What are the shipping fees?

Standard shipping costs $10, while express shipping costs $15. If you’re an MF Plus member (https://massfabrications.com/pages/mf-plus-1), you qualify for free shipping on all orders.

MF Plus (https://massfabrications.com/pages/mf-plus-1) is our exclusive membership offering free shipping, early access to new products, and member-only deals.

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Emergency Panic Button Alarm Fall Prevention

Sale

Emergency Panic Button Alarm Fall Prevention

Vendor:
MASS FABRICATIONS

Regular price $60.24 AUD

Regular price ~~$120.48 AUD~~ Sale price $60.24 AUD
Unit price per

Sale
ZigBee Door/Window Sensor - Security Protection

Sale

ZigBee Door/Window Sensor - Security Protection

Vendor:
MASS FABRICATIONS

Regular price $9.74 AUD

Regular price ~~$19.47 AUD~~ Sale price $9.74 AUD
Unit price per

Sale
Tuya Zigbee PIR Motion Sensor Alarm

Sale

Tuya Zigbee PIR Motion Sensor Alarm

Vendor:
MASS FABRICATIONS

Regular price $13.79 AUD

Regular price ~~$27.57 AUD~~ Sale price $13.79 AUD
Unit price per

Sale
Smart Home Multi-function Gateway Hub

Sale

Smart Home Multi-function Gateway Hub

Vendor:
MASS FABRICATIONS

Regular price $47.45 AUD

Regular price ~~$94.89 AUD~~ Sale price $47.45 AUD
Unit price per

Sale
Safe Grab Bar Handle / Mobile Shower Handle

Sale

Safe Grab Bar Handle / Mobile Shower Handle

Vendor:
MASS FABRICATIONS

Regular price $19.62 AUD

Regular price ~~$39.24 AUD~~ Sale price $19.62 AUD
Unit price per

Sale
MINI Hearing Aid

Sale

MINI Hearing Aid

Vendor:
MASS FABRICATIONS

Regular price $21.87 AUD

Regular price ~~$43.74 AUD~~ Sale price $21.87 AUD
Unit price per

Sale
Mini WiFi Security Camera

Sale

Mini WiFi Security Camera

Vendor:
Mass Fabrications

Regular price $7.68 AUD

Regular price ~~$15.36 AUD~~ Sale price $7.68 AUD
Unit price per

Sale
Bluetooth Rechargeable Hearing Aid

Sale

Bluetooth Rechargeable Hearing Aid

Vendor:
MASS FABRICATIONS

Regular price $50.16 AUD

Regular price ~~$100.32 AUD~~ Sale price $50.16 AUD
Unit price per

Sale
AI Sports Smartwatch

Sale

AI Sports Smartwatch

Vendor:
MASS FABRICATIONS

Regular price $46.92 AUD

Regular price ~~$93.84 AUD~~ Sale price $46.92 AUD
Unit price per

Sale

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We stand by the quality of every product we sell. That’s why your order is backed by a 30-day satisfaction guarantee, starting from the day it arrives. If you're not completely happy with your purchase, reach out to us — whether it’s a return, replacement, or refund, we’ll make it right.

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0481 699 107

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Mass Fabrications acknowledges the Traditional Owners of the lands across Australia and pays respect to their Elders, past and present.
We honour the rich culture, stories, and contributions of First Nations peoples.

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