How can I contact customer support?

You can reach us by phone at 0481 699 107, send an email to support@massfabrications.com, use the Customer Support link in the footer, or chat with us live via the chat box.

How can I get instant answers to my questions?

Simply type your question or keywords into the question box on our Customer Support page. Suggested answers and helpful articles will appear instantly.

Can I return or exchange a product?

Yes, returns are accepted within 30 days. See our full refund policy for details.

What delivery options are available?

We offer standard shipping (7–14 business days) and express shipping (3–7 business days). Delivery times may vary depending on your location.

What are the shipping fees?

Standard shipping costs $10, express shipping costs $15. MF Plus members qualify for free shipping on all orders. Full details: https://massfabrications.com/policies/shipping-policy

MF Plus is our exclusive membership offering free shipping, early access to new products, and member-only deals.

Smart Home Solutions for Seniors

Transform Your Home into a Safer, Smarter, and More Convenient Space

At Senior Consulting Australia, we make it simple for seniors to enjoy the comfort and safety of smart home technology. Our team helps you understand, choose, and set up trusted devices that make daily living easier and safer.

What We Do For You

We provide friendly, hands-on help every step of the way:

• Recommend the best smart home devices for your needs
• Assist with setup and installation
• Connect smart safety devices such as cameras, sensors, and smart doorbells
• Set up voice assistants including Amazon Alexa, Google Assistant, and Apple Siri
• Provide patient, one-on-one training until you feel confident using your devices

Benefits of Smart Home Technology

Smart home technology empowers seniors to live independently and safely.

• Stay independent and in control of your home environment
• Improve safety with easy-to-monitor smart devices
• Save energy with automated lighting and heating
• Enjoy greater convenience and comfort every day
• Stay connected with voice reminders and communication tools

How It Works

Book a Free 15-Minute Introductory Call
We'll discuss your home, your needs, and how smart technology can help.
Receive a Personalised Quote
We'll provide clear recommendations with no obligation.
Setup and Support
We'll install, configure, and test your smart home devices.
Training and Confidence
We'll teach you how to use everything at your own pace until you're comfortable.
Ongoing Assistance
We're available whenever you need additional help or support.

Pricing & Service Options

Free introductory consultation
Personalised device recommendations
Clear, no-obligation quote
No hidden fees or lock-in contracts

Digital Training for Seniors

Learn to Use Technology with Confidence

Our personalised training sessions help seniors build confidence using everyday technology, including email, smartphones, tablets, apps, smart home devices, and online banking.