How can I contact customer support?

You can reach us by phone at 0481 699 107, send an email to support@massfabrications.com, use the Customer Support link in the footer (https://massfabrications.com/pages/contact), or chat with us live via the chat box on the bottom right of your screen. We’re here to help!

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Simply type your question or keywords into the question box on our Customer Support page (https://massfabrications.com/pages/contact). Suggested answers and helpful articles will appear instantly to help you find the information you need quickly.

Can I return or exchange a product?

Yes, returns are accepted within 30 days. See our full refund policy for details (https://massfabrications.com/policies/refund-policy).

How can I request a refund?

The quickest way to request a refund is to fill out our refund form (https://massfabrications.com/pages/refund-request). Alternatively, you can contact us by phone at 0481 699 107 or email support@massfabrications.com for assistance.

What delivery options are available?

We offer two delivery options: standard shipping, which usually takes 7–14 business days, and express shipping, which typically arrives within 3–7 business days. Delivery times may vary depending on your location.

What are the shipping fees?

Standard shipping costs $10, while express shipping costs $15. If you’re an MF Plus member (https://massfabrications.com/pages/mf-plus-1), you qualify for free shipping on all orders.

MF Plus (https://massfabrications.com/pages/mf-plus-1) is our exclusive membership offering free shipping, early access to new products, and member-only deals.

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MASS FABRICATIONS

Thermal Knee Pad

20% OFF with MF Plus – You save $10.88

$43.54 AUD

Non member

$54.42 AUD

Sale Sold out

54 Points

T&C applies

Free Shipping with MF Plus

Tax included. Shipping calculated at checkout.

Quantity

Style

1 Set USB type 2 Sets USB type image

2 Sets USB type

Product variants

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Description

The Thermal Knee Pad is your solution for comforting heat therapy that targets knee pain and discomfort. Whether you're recovering from an injury, managing arthritis, or seeking relief from everyday strain, this knee pad delivers gentle heat to promote relaxation, improve circulation, and alleviate stiffness.

Specifications

Material: Composite Material
USB output voltage: 5V/DC
1st gear(red light), temperature output about 44℃
2nd gear(white light), temperature output about 41℃
3rd gear(blue light), temperature output about 38℃

In the box

1 x Knee Heating Pad
1 x USB Cable (2M)

Shipping

Free standard shipping with MF Plus
Delivery within 7–14 business days Australia-wide

Returns

Free 30-day return

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Thermal Knee Pad

Thermal Knee Pad

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In the box

Shipping

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We’d Love Your Feedback!

Thermal Knee Pad

Thermal Knee Pad

Free Shipping

Special Discounts & Offers

Earn & Redeem Points

VIP Customer Support

Birthday & Anniversary Gifts

Free Shipping

Special Discounts & Offers

Earn & Redeem Points

VIP Customer Support

Birthday & Anniversary Gifts

Description

Specifications

In the box

Shipping

Returns

We’d Love Your Feedback!

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